Farmacia Guindalera - Offering A 360º Service To Local Residents

Updated: Oct 10

Plaza Boston, 1, 28028 Madrid. @farmaciaguindalera



Although this bright, airy pharmacist was opened in 2017 on the corner of Plaza Boston, the business has a longer history, having been owned by Mari Carmen’s mother and situated on nearby Calle Otero from the 1980s (and originally set up by two sisters in the 1960s). Although Mari Carmen’s mum has long since retired, her mark can still be seen in her daughter’s shop through the cute array of original Origami figurines placed around the shelves - including a model of an actual pharmacist!

During the COVID-19 pandemic and lockdown Farmacia Guindalera went above and beyond to keep everyone safe while supplying clients with essential medication and equipment. Setting up a WhatsApp click & collect service plus a personalised home-delivery option meant those wishing to avoid enclosed spaces or who were confined to their homes didn’t go without their medication and supplies. And in return they feel the love! Mari Carmen, Irene and Inés have often received homemade cookies or other gifts as a display of appreciation. The friendly manner in which they greet their customers and willingness to lend a sympathetic ear to the gripes and stresses of their lives makes this pharmacy a firm favourite in the barrio.

Aunque este luminosa, espaciosa farmacia ha abierto en 2017 en la esquina de Plaza Boston, la licencia tiene una historia más larga. Perteneció a la madre de Mari Carmen y estuvo situado en la Calle Otero desde los años 1980 (y originalmente fundado por dos hermanas en los años 1960). La madre de Mari Carmen ya se ha jubilado pero se vea su influencia en la tienda gracias a las figuras de Origami distribuidas en las estanterías que ha realizado - incluyendo una figura de una farmacéutica!


Durante la pandemia de COVID-19 la farmacia Guindalera se fue más allá para asegurar la seguridad de todos mientras provean a sus clientes los medicamentos que necesitaban. Su función de click & collect a través de WhatsApp y un servicio a domicilio ayudaron a los clientes confinados a casa. Y a cambio reciban muchos mimos! Mari Carmen, Irene y Inés han sido regalados magdalenas y otros productos como señal de agradecimiento. Su trato muy majo y oídos receptivos a los estreses de sus clientes hace que esta farmacia es uno de las favoritas del barrio.












 

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